1. Acceptance of Agreement
By accessing, browsing, or utilizing the services provided by this website (https://awplwellness.netlify.app/), you signify your explicit agreement to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all provisions contained herein, you should immediately discontinue the use of this portal.
2. Portal Nature & Authorized Representation
This website is independently operated by authorized distributors (Distributor Code: AWPL785642) of Asclepius Wellness Private Limited (AWPL), located in Gwalior, Madhya Pradesh. This platform serves as an informational, advisory, and facilitation bridge for customers seeking authentic Ayurvedic herbal products manufactured by AWPL. All trademarks, logos, and product brand names remain the sole property of Asclepius Wellness Private Limited.
3. Product Details, DP & MRP Pricing
We make every effort to display accurate product images, herbal compositions, Maximum Retail Prices (MRP), Distributor Prices (DP), and Sales Points (SP).
- MRP (Maximum Retail Price): The standard retail price for unregistered end-users.
- DP (Distributor Price): A discounted rate accessible strictly to registered members with an active AWPL ID.
- Price Updates: Prices and formulations are subject to updates as mandated by official company circulars from AWPL headquarters.
Free ID Creation: We do not charge any registration fees or hidden charges to help clients create an official AWPL distributor ID. All identification documents (Aadhaar/PAN) provided are transmitted solely to the official corporate portal for member verification.
4. Consultation & Medical Boundaries
Any dosage advice, lifestyle counseling, or dietary guidelines provided by our Senior Health Advisors (Mr. Ram Kumar Jha & Mrs. Sapna Jha) via phone, WhatsApp, or email are grounded in traditional Ayurvedic literature and observational practice.
These recommendations do not constitute formal medical prescription or emergency allopathic intervention. Customers undergoing clinical treatment for acute or chronic conditions must consult their treating physicians before incorporating new dietary supplements.
5. Ordering, Shipping & Delivery
All product requests initiated through our shopping cart or WhatsApp direct ordering are dispatched in tamper-evident, factory-sealed packaging. Shipping is executed through trusted logistics partners (India Post, professional couriers). Delivery timelines generally range between 3 to 7 working days depending upon the destination pin-code across India.
6. Returns, Replacements & Cancellations
Customer satisfaction is paramount. If a parcel arrives in a visibly damaged or unsealed state:
- Customers must document the damage with an unboxing video/photograph and notify us within 48 hours of delivery.
- Upon photographic verification, a free replacement or direct company claim will be processed promptly.
- Opened, partially consumed, or tampered supplement bottles are ineligible for standard returns due to stringent hygiene and safety regulations.
7. Limitation of Liability
In no event shall the portal operators, advisors, or representatives be held liable for any indirect, incidental, or consequential damages resulting from the improper use, self-medication, or unauthorized alteration of product intake contrary to provided instructions.
8. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India. Any legal dispute or claim arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Gwalior, Madhya Pradesh.
9. Questions & Clarifications
For inquiries concerning these terms, please contact our support team at:
Email: jdavidjha@gmail.com
Phone: +91 81099 91777 / +91 99779 02715
Authorized Distributor Center, Gwalior, MP - 474001, India